Shipping & Delivery Policy

Order Processing
All orders placed on www.sepiahomes.com are processed only after full payment is received. Once your order is confirmed, you will receive an order confirmation email with relevant details.

Orders may be dispatched from different locations depending on the product category. In such cases, items from the same order may arrive separately.

Shipping Locations

Sepia Homes ships across India.

• Free shipping is available only within India, unless otherwise stated.

• Delivery to PO Box addresses is not supported.

Delivery Timelines

• Within India: Orders are typically delivered within 7 working days from the date of dispatch, excluding Sundays and public holidays.

Please note that delivery timelines are indicative. While we work closely with our logistics partners, delays due to unforeseen circumstances are beyond our control.

Shipping Charges

• Shipping charges, if applicable, are calculated based on order value, product weight, and delivery location.

• Any applicable charges will be clearly shown at checkout.

Order Tracking

Once your order is dispatched, you will receive a shipping confirmation email containing your tracking number and courier details. You can track your order online using this information.

If you need assistance, contact us at:
📧 contact@sepiahomes.com
📞 +91 89204 46499 / +91 81785 97609
(10:00 AM – 06:00 PM IST, Monday to Saturday)

Delivery Responsibility

All products are insured during transit until delivery. We recommend checking the package at the time of delivery and reporting any visible damage immediately.

Sepia Homes is not responsible for delays caused by courier partners, customs authorities, incorrect delivery information, or circumstances beyond our control.